Position: Housing Case Manager
Reports to: Director of Programs and Facilities
Hours: Full Time – 40 hours per week
Pay Range: $40-42K range per year, DOE
Classification: Regular, Exempt



ATTAIN HOUSING is a group of positive, high-impact life changers, dedicated to empowering others. We are located in downtown Kirkland and maintain 33 apartment units of transitional housing, tucked in among neighborhoods in Kirkland and Bellevue. We have celebrated 29 years of helping homeless families become stable.

ATTAIN HOUSING’s staff team is supportive, committed, and effective at delivering stable housing, case management, and education/life skills. ATTAIN HOUSING’s Board, staff, volunteers and donors are innovative partners who use the power of community to create the opportunity for self‑sufficiency. ATTAIN HOUSING is recognized as an effective resource for helping homeless families in King County make positive life changes that lead to self‑sufficiency. We offer stability to families in crisis, breaking the cycle of generational poverty and homelessness.

ATTAIN HOUSING partners with individuals and families to provide safe, stable, low cost housing for families facing homelessness. Our professional case managers provide emotional support, financial counseling, life planning, goal setting, a structured program with the support, and related resources needed to help families achieve their goals. A primary goal for all of our families is finding permanent housing. Our case managers are instrumental in supporting this. We create a community network that ensures every family has adequate food, transportation; help with utilities, relevant health and community service referrals, and the education, life skills training, and ongoing support needed to achieve self‑sufficiency.

We’re transforming lives, strengthening communities.

ATTAIN HOUSING’s Vision: A safe and supportive community, where opportunity exists for all families to achieve stable housing and self‑sufficiency. ATTAIN HOUSING’s Mission: Bringing our community together to partner with homeless families by providing affordable housing, empowering them with practical case management and hope.

Position Overview:

Housing Case managers provide support services for the families living in our housing units under the supervision of the Program & Facilities Director. The case managers for Attain Housing work as a team to ensure that all families are well supported in their journeys out of homelessness. A commitment to collaboration and support is key to success. At Attain Housing, we strive to provide a flexible schedule, and a chance to make a big impact in your own unique way.

Key Job Responsibilities:

A. Family Support

  • Meet regularly with families/individuals, assisting them in identifying resources, developing action plans, and securing services. Provide information and appropriate referrals and facilitate access to other resources, as needed.
  • Assist families in establishing goals and working toward them.
  • Evaluate progress and work on areas of concern. Explore ways to eliminate barriers to success.
  • Advocate for families at hearings, DSHS, unemployment office, etc.

B. Property Management

  • Screen families for eligibility for housing, and place program participants in available units based on eligibility guidelines.
  • Prepare program participant leases, supplemental contracts, and other agreements.
  • Work with program participants to resolve site‑related problems and/or disputes.
  • Oversee and participate in property management duties, i.e., report maintenance issues, perform basic apartment inspections, work with volunteers, facilitate various contracted labor.

C. Resource Navigator

  • Assist in identifying permanent affordable housing/home ownership opportunities.
  • Mediate/negotiate with landlords, when necessary.
  • Assist participants in garnering furniture and other household items.
  • Assist participants in identifying and participating in continuing education opportunities.

D. Administrative/Record Keeping:

  • Review program participant files, and ensure that all program records and resident documentation are maintained as required.
  • Record number served and services provided. Compile statistical information on services provided, as required. Provide information for input into Safe Harbors (HMIS) database.
  • Enter available housing units in Safe Harbors (HMIS) database.
  • Participate in weekly staff meetings, client review, and case conferencing.
  • Perform other duties, as needed, to help effectively operate the program.
  • Support Attain Housing events, as needed.

Minimum Qualifications:

  • Bachelor’s degree in social work or related field.
  • At least three years direct social service experience with low‑income and homeless population and/or emergency assistance program.
  • Ability to work well with community agencies, congregations, organizations, volunteers, and other resources.
  • Ability to assess participant barriers and qualities to success.
  • Ability to make sound judgments without on‑site supervision.
  • Good organizational, record keeping, time management, and communication skills.
  • Strong community building skills. Experience, ability, and willingness to communicate and
    work with staff, volunteers, and program participants from a variety of racial, cultural, lifestyle, and economic backgrounds.
  • Ability to work with diverse populations.
  • Demonstrated ability to work reliably and independently with minimal supervision and also as part of a team.
  • Must have own car, Washington State driver’s license, and auto liability insurance.
  • Must pass Washington State Patrol background check.
  • Knowledge and proficiency in the use of Microsoft Office software
  • Ability to work remotely using available technology such as smart phones, tablets, etc.

Preferred Qualifications:

  • Knowledge of King County human service systems and East King County agencies.
  • Paid and/or volunteer work experience with emergency shelter, transitional housing programs, and/or other residential programs.
  • Knowledge and experience with the following: domestic violence, crisis intervention, child
    abuse, substance abuse, mental health, welfare rights, case management, support group
    facilitation, sexual assault, employment services, child development, and/or positive parenting skills.
  • Proficiency in a 2nd language is a plus.


  • Compensation is in $40-42K range, DOE; 40 hours a week; Exempt position
  • Fully paid medical and dental insurance
  • Monthly stipend for cell phone usage
  • Free onsite parking
  • Flexible schedule available, as agreed upon by Executive Director
  • Ability to work remotely on a part‑time basis, as agreed upon by Executive Director
  • Dog-friendly office environment

Submit your resume and cover letter to jobopenings@attainhousing.org.


ATTAIN HOUSING is an equal opportunity employer and prohibits discrimination in all employment activities on the basis of race, color, national origin, age, disability, and, where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, or political beliefs.